Michael Keane

Managing Partner, The Sierra Institute


Michael Keane has been Chief Human Resource Officer of P.F. Chang’s Bistro, a leader in the restaurant industry, since July 2015.  In this capacity, he is accountable for the talent and organization change strategies and plans that support the business’ long range plans. 
Mr. Keane’s HR career spans over 25 years, with experience in a variety of consumer industries.  Prior to joining PF Chang’s, Mr. Keane spent 14 years leading HR teams in the specialty retail world, including Express (twice), Tween Brands, and Victoria’s Secret.  In addition to HR, Mr. Keane at various times had accountability for Store Operations, Loss Prevention, Procurement, and Legal functions. 
Over the course of his 25+-year career, Mr. Keane has also worked in the consumer durables and consumer packaged goods industries, where he has conceived and delivered strategies for most all aspects of a company’s human capital strategy.  He began his professional career in human resource and marketing roles for Whirlpool Corporation.  In 1995, Mr. Keane became Director, Associate Development at Borden Foods, where he developed and implemented the company’s approach to change management, business process redesign, performance management, and compensation.   In 2000, he was recruited to Limited Brands.
Mr. Keane received his Bachelor of Arts from the University of Notre Dame and an MBA from Indiana University.   He has had articles and chapters published in a variety of publications, and he has spoken at numerous conferences about change management and business process redesign.   He is a Managing Partner of The Sierra Institute, a national community of Chief Human Resource Officers.